For the authoritative, formatted version see the résumé PDF.

Education

Doctor of Philosophy (PhD), 2018 – 2022

Griffith University, Australia

  • Degree: PhD in Natural Language Processing and Deep Learning
  • Thesis Topic: Deep Learning for Causal Discovery in Texts
  • Research Area: Causality Detection, Natural Language Processing, Knowledge Discovery, Machine Learning, Text Mining, Data Science

MSc in Advanced Computer Science, 2016 – 2017

The University of Manchester, UK

  • Thesis Topic: Mining Patient Experience in Free-Text Data
  • Overall GPA: 78% (Passed with Distinction)

Bachelor of Information Technology, 2009 – 2013

University of Dhaka, Bangladesh

  • Major: Software Engineering
  • Overall GPA: 3.82 (out of 4.00)

Work Experience

Jun 2022 - Present

Machine Learning Engineer

Robotic Marketer Ltd. · Melbourne, Australia

  • Architected an ML-based direct marketing platform from scratch, handling thousands of data points.
  • Developed an AI-powered content generation engine and exposed it through a REST API.
  • Created an image generation platform that lets users reliably generate brand-specific content.
  • Designed and supervised the development of a CRM system featuring lead pipeline tracking and management.
  • Built serverless applications to automate website scraping, data extraction and analysis.

ML-based marketing platform architected from scratch

Jul 2021 - Apr 2022

Research Assistant (part-time)

HealthcareLogic Pty Ltd. · Gold Coast, Australia

  • Designed and developed a machine learning model for hospital length-of-stay (LoS) prediction.
  • Experimented, analysed and evaluated several machine learning models for regression.
  • Developed a patient arrival rate prediction model for hospitals.

LoS model outperformed the existing one by at least 47%

Jun 2020 - Sep 2020

AI Research Engineer (part-time)

DeepCognito Ltd. · Manchester, UK

  • Designed, implemented and evaluated the performance of several machine learning models for continuous learning.
  • Implemented several core components of an existing continuous learning framework in Python.
  • Designed and implemented a database similarity measurement approach to improve data retrieval and processing accuracy.

Database similarity approach improving retrieval accuracy

Oct 2017 - Mar 2018

Software Engineer (part-time)

DeepCognito Ltd. · Manchester, UK

  • Developed a conversational AI chatbot using RASA and ML that answers user queries.
  • Extracted topics and associated sentiments from patient feedback comments.
  • Completed an ML model to detect sentiment in news articles.

Conversational AI chatbot built with RASA

Dec 2015 - Aug 2016

Software Engineer

Jaxara IT Limited · Dhaka, Bangladesh

  • Transformed client requirements into requirement specifications.
  • Designed and set up system architecture by following standard practices.
  • Applied tools such as Drupal, Jira and Git for implementation and documentation.

Jun 2013 - Mar 2015

Software Engineer

Nascenia IT · Dhaka, Bangladesh

  • Developed a betting-related PHP web application requiring REST API integration.
  • Integrated the social media login API into a web application.

Technical Skills

LLMs & Gen AI

  • GPT fine-tuning
  • OpenAI / Claude / OpenRouter / DeepSeek APIs
  • OpenAI embeddings & semantic similarity
  • AI content generation
  • Image generation
  • Transfer learning (BERT / DistilBERT)
  • Topic modeling
  • Sentiment analysis
  • Causality detection

MLOps

  • Continuous learning frameworks
  • Model evaluation & experiment design
  • CI/CD (CodeCommit, CodeDeploy)
  • Serverless pipelines

Cloud & Serverless

  • AWS Lambda
  • API Gateway
  • EC2
  • DynamoDB
  • S3
  • SQS
  • Redis Queue

Data Engineering

  • Python (pandas, NumPy, matplotlib)
  • scikit-learn
  • TensorFlow / PyTorch
  • ElasticSearch / OpenSearch
  • Scraping pipelines
  • R

Full-Stack Development

  • Python
  • Django
  • Flask APIs
  • ReactJS
  • JavaScript
  • AngularJS / Ionic
  • PHP
  • Drupal
  • RASA
  • Agile delivery

Database

  • MongoDB
  • PostgreSQL
  • Database design
  • ORM / ODM

Leadership

  • Worked as the Secretary of Griffith University Bangladeshi Association Gold Coast (GUBAGC)
  • Co-founded Dhaka University IT Society (DUITS), which provides IT support to students
  • Led a team of software developers, ensuring top-quality outputs and a learning and growing environment

Awards and Scholarships

  • Best paper runner-up award at the ADMA 2019 conference
  • Griffith University PhD Scholarship (2018 – 2022)
  • Commonwealth Scholarship (2016 – 2017)